HSBC is the world's leading international bank. The Group serves millions of customers from some 7,500 offices in over 80 countries and territories around the world. Embracing the HSBC values - Dependable, Open an Connected - throughout their working lives, our global workforce comprises nearly 300,000 employees who are dedicated to creating a more meritocratic and diverse organization that the world's leading talent aspire to join.
Initially established to serve the important sugar trade, HSBC opened its first Indonesian office in Jakarta (known as Batavia) in 1884, and then expanded it operations to Surabaya in 1896. With a range of branches in major cities, HSBC provides personal financial and treasury capital market services, and corporate, commercial, institutional and Amanah Syariah banking across Indonesia.
If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success.
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an ambitious individual to join this team in the role of:
Staff Branch Operation Support
Responsibilities:
- To provide excellent service through introducing appropriate bank services/products to customers’ queries.
- To perform other operational duties and work as support function.
- To become alternate teller/customer service when required.
- Hold a minimum of Bachelor degree from a reputable university.
- Fresh graduates are welcome to apply.
- Possess knowledge and experience as a back office support would be an advantage.
- Proficiency in English and Computer Literate (MS Office) are required.
- Have pleasant personality, strong drive to succeed, and a team player.
- Demonstrate a high degree of credibility and integrity.
Retail Banking Wealth Management
Responsibilities:
- In this role, you will responsible to establish and grow Mortgage business by exploring and cross-selling sales opportunities from the existing customers, building relationship with partner/company, and providing consultation for Mortgage flow and process. You will also need to maintain high sales and service quality standard by ensuring all sales activities conducted are compliant to the business requirements and Quality Assurance standards.
- Hold a minimum of Bachelor Degree.
- Has minimum of 1 year working experience in mortgage sales or retail banking sales (lending).
- Experience of working with high net worth individuals with proven ability to achieve sales targets.
- Strong knowledge on Mortgage procedure and financial markets.
- Proficiency in English and Computer Literate (MS Office).
- Have excellent communication and presentation skills as well as strong passion in selling activities.
- Is customer service oriented, has commercial acumen, has good interpersonal skill and a team player.
- Demonstrate a high degree of credibility and integrity.
Retail Banking Wealth Management
Responsibilities:
- In this role, you will responsible to establish and grow valuable long term relationship with HSBC Premier customers and to maximize business opportunities from other customer segments in order to contribute to growing consumer banking business.
- Hold a minimum of Bachelor Degree.
- Has 2-5 years working experience in Retail Banking sales or Relationship Management.
- Experience of working with high net worth individuals with proven ability to achieve sales targets.
- Hold investment and insurance accreditation, such as Waperd and AAJI.
- Strong knowledge on Wealth Management, financial markets and investment products.
- Proficiency in English and Computer Literate (MS Office).
- Conversant in Mandarin is an additional value.
- Have excellent communication and presentation skills as well as strong passion in selling activities.
- Is customer service oriented, has commercial acumen, has good interpersonal skill and a team player.
- Demonstrate a high degree of credibility and integrity.
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