PT Sun Life Financial Indonesia (Sun Life) has provided the country with a comprehensive range of protection and wealth management products, including life insurance, education insurance, health insurance, and retirement plans. Every year, we have experienced significant growth in the markets we operate in. It is our constant endeavor to enhance our products and services on an ongoing basis in order to meet the needs of our customers.
As of September 30, 2012, Sun Life Financial Indonesia’s Risk Based Capital (RBC) is 295 percent (conventional and shariah), far above the minimum regulatory rate of 120% with IDR 5.11 trillion in assets. Our agents and employees have worked tirelessly to gain the trust of our customers, and we continue to expand our agency and non agency distribution business through products like bancassurance and through direct marketing and telemarketing. Today we provide innovative products to our customers through more than 46 marketing offices in 30 cities in Indonesia.
Sun Life is part of Sun Life Financial, one of the world’s leading financial services organizations. Chartered in 1865 and headquartered in Toronto, Canada, Sun Life Financial has operations in several key markets around the world. We are currently seeking for highly qualified candidates to fill the following position:
Process and Control Supervisor
Responsibilities:
- Work closely with other departments to handle the internal audit during the audit and closing of the audit findings.
- Manage the relationship between Internal Auditor and Management.
- Able to identify “control activities” required for the process and design the control activities.
- Assist in completing the Internal Control Review Project (SOX) from Regional Office.
- Maintain the database of Company’s policies and procedures.
- Manage the Company’s process and controls in compliance with Corporate/Regional/Company policies and operating guidelines.
- Bachelor degree Accounting with minimum GPA 2,5.
- Ideally having a minimum of 3-6 years’ experience as auditor
- Preferably having experience in insurance industry
- Familiar with in COSO approach / SOX documentation
- Computer literate and competent with Microsoft Word, Excel and PowerPoint.
- Fluent in English and a good writing in English
Responsibilities:
- Coordinate and manage administration and operation as well as services related to sales & distribution between SLFI and business partners assigned.
- Follow Service Level Agreement and make sure the New Business and authorization payment activities are on time every month, with an objective to increase percentage of success payment.
- Coordinate the supply and production of logistics (DM kits, office supplies etc) needed for Tele Center Operation.
- Work with the compensation Department on the administration, bank fee base validation.
- Responsible in mapping Telemarketing sales to bank partners and extracting Sales Listing and submitting to New Business in the correct format.
- As a mediator in communication and correspondence between bank partners and head office in servicing customer requests to each party.
- Coordinate daily Administration Duties (e.g. filling all documents related with ADC in hard copy and soft copy, receive all production report and related information of Bancassurance and Telemarketing from related department in SLFI and Bank partners.
- Manage Bancassurance report required by Bank Indonesia.
- Candidate must possess at least a Diploma, any field.
- At least 5 year(s) of working experience in the related field is required for this position.
- Experience in Insurance industry is a must
- Preferably Supervisor / Coordinators specializing in Clerical/Administrative Support
- Contract position(s) available.
Responsibilities:
- Calling customer for courtesy call, billing reminder, policy delivery, unsuccessful billing and lapse for retention program
- Provide necessary report related to outbond call activity
- Coordinating with other unit that related to outbond call activity
- Coordinating with other unit that related outbond retention and courtesy activities: Customer service, policy admin unit, business unit
- Candidate must possess at least a Diploma, any field.
- At least 1 year(s) of working experience in insurance telesales
- Service Oriented
- Good Communication skills
Responsibilities:
- Prepare regular management financial reporting Prepare financial packages to stakeholders (regular and Ad-hoc) Maintain budget vs actual Working closely with accounting in managing accrual expenses Prepare analysis of distribution channel and sales support expenses Communicate to sales channel on expense variance and seek for mitigated action
- a Bachelor's Degree in Accountancy from reputable University
- At least 4 year(s) of working experience in the related field is required for this position.
- Preferably have experience in Life Insurance Company
- Computer Literate : Ms office, Ms excel and Access
- 1 Full-Time positions available.
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