PT MNC Life Assurance - PT Bhakti Investama Tbk, one of the largest investment companies throughout Indonesia, owning business activities which cover a wide array and various business sectors, among others the sectors of Financial Services, Multimedia and Broadcasting, Telecommunications and Information Technology and Investment Portfolios, is currently seeking for visionary, high integrity, and persistence people to fill the following positions as :
Telemarketing Manager
Responsibilities:
- Plan and implement telemarketing strategies improve systems and processes
- Set up schedule and goals for telemarketing agents
- Produce high quality telemarketing agents to achieve sales target
- Maintain and improve telemarketing operations by monitoring system performance and resolving problems
- Prepare telemarketing performance reports by collecting, analyzing, and summarizing data and trends
- Male / Female, max. 35 years old
- Min. S1 Degree any disciplinefrom reputable university
- Min. 3 years of working experience as Telemarketing Manager preferable in Life Insurance Industry
- Having experience to set up & selling product by telemarketing
- Strong leadership and communication skills
- Excellent problem solving skills in handling complaint
- Having a strong analytical and conceptual thinking
- Able to work under pressure as a team or individual
Responsibilities:
- Giving information to customer about insurance benefits by phone
- Handling customer’s complaint in order to clarify and understand customer needs
- Handling call from hospital or clinic provider about insurance participant
- Coordinate with Claim department about report complaints
- Work as a team and ensure that the hotline center service level is met
- Male / Female, max. 27 years old
- Min. Diploma Degree any discipline from reputable university
- Computer literate, especially MS. Office is a must
- Communicative and excellent problem solving skills in handling complaint
- Able to work in shifting schedule
- Able to work under pressure as a team or individual
Responsibilities:
- Providing a framework to establish standard performance measures based on organizational goals and objectives
- Provides training in project management team and applied project tools to team members
- Ensure project management standard are followed
- Manage project budget and resource allocation
- Manage people and source are involved on project
- Present reports defining plans, problems and resolutions to appropriate levels of management
- Male / Female, max. 35 years old
- Min. S1 Degree, any discipline
- Min. 3 years of working experience in Project Management Office preferable in Insurance Industry
- Having Six Sigma Certification, preferebly Black Belt
- Having a strong analytical and conceptual thinking
- Target oriented and strong leadership skills
Responsibilities:
- Preparation of the Monthly Financial Report, including balance sheets and income statements
- Handling and checking day-to-day processing of accounts payable & receivable transactions to ensure that the accounts are maintained in an effective, up to date and accurate manner
- Preparing Monthly and annual tax calculation
- Handling for audit preparation
- Male / Female, max 35 years old
- Min. S1 Degree in Accounting or equivalent.
- Min. 2 years of working experience as Accounting Supervisor in Life Insurance
- Details and have a strong analytical thinking
- Able to work under pressure as a team or individual
HRD DEPARTMENT
PT MNC Life Assurance
MNC Tower 7th floor
Jl. Kebon Sirih No. 17-19
Jakarta 10340 - Indonesia