PT Multiply Indonesia “From its origins as a place to share photos, videos and more with people you care about in real life, Multiply has evolved into a vibrant Social Shopping destination that connects online merchants with shoppers interested in all kinds of products and services, from clothing and jewelry to electronics and appliances.
Millions of shoppers in the Philippines, Indonesia, Malaysia, Singapore, Thailand and Vietnam have made Multiply a favorite shopping destination. With tens of thousands of online merchants to browse and interact with, shopping through Multiply is like visiting the mall with your friends and family, only easier and more convenient
Multiply's success is built on a foundation of solid innovation and creative technology. Multiply's staff has world-class experience building highly-scalable, web-based applications. The reliability of our network and preservation of our users' data are top priorities. As a leading advocate for user privacy, Multiply will never sell or give away any personal information about our users to third parties”
UX Designer Head
Education: Degree, 3 years experience minimum
Responsibilities:
- Take a leadership role in developing the IA and UX for various platforms and channels (Web, Mobile Web, Mobile App)
- Participate in product strategy development and rapid prototyping
- Use a persona-driven approach to developing design rationale. Articulate UX concepts and solutions through scenarios and visualizations
- Lead research to garner a deeper understanding of the target's needs, tasks, and goals
- Develop detailed interaction, visual design and wireframe specifications that incorporate all technical, editorial, and usability specifications for new products, websites, mobile apps and kiosks
- Work closely with development teams, marketing, business operations and visual designers to translate high level business requirements into detailed user experience designs
- Leverage the latest best practices and trends in visual designand offer active thought leadership in User Experience issues and trends
- Participate in the development of the long-term vision for our products and their user experience based on product and market trends and corporate direction
- Insure the application of UX/UI standards and processes including user feedback and testing through design and development
- Participate in user research and usability testing when needed or appropriate
- Create beautiful visuals, ranging from content layouts to icons and illustrations
- Conceive and develop information graphics (e.g., charts, diagrams, maps, icons) for - print, exhibit or screen
- Design, document, present and deliver timely user interface designs and prototypes
- Design effective marketing pages and email newsletters for our web and mobile products
- Demonstrate a thorough appreciation and understanding of the latest web and mobile technologies and trends, usability techniques, and usable interface solutions
- Identify problem areas in our product and create innovative solutions that improve the user experience and optimize workflow
- Use “best practices” and design patterns to create storyboards, UX workflows, wireframes, interactive prototypes and detailed product specifications
- Work with our Marketing and Product team to translate user needs and business requirements into clear product specifications
- Have a degree in visual communications, product design, human computer interaction or equivalent, with at least three years of professional experience in designing interactions
- have a development planning and team organizational skill
- Able to visualize, own and execute the creation of an experience from initial concept to final pixel perfect implementation.
- Have an expert eye for detail. Every pixel counts.
- Maintain an unrelenting commitment to outstanding quality
- Love to create simple, intuitive and engaging design for the web and mobile that has great user experience. Your portfolio should reflect this.
- Have prior experience with user experience research methods and usability testing
- Have prior experience in rapid prototyping of design concepts
- Have working knowledge of HTML5, CSS3, JavaScript and jQuery
- Exceptional proficiency in a variety of design and prototyping tools
- Self-motivated and able to work with multiple projects and balance multiple priorities
- Is a team player with excellent analytical, written, problem solving, oral and diagrammatic communication skills
- Comfortable working with tight deadlines and multiple projects in parallel
Education: Degree, 4 years experience preferred
Responsibilities:
- Planning, designing and developing mobile apps, including its backend systems, services, and related APIs
- Work closely with the development team to enable user interactions
- Maintaining current application
- Experience with development in at least one of these mobile platforms: Blackberry, Android, iOS, or Windows Phone (Proven track of built and shipped mobile application is required)
- Experience with mobile web technologies like HTML5, jQuery Mobile and RESTful services
- Excellent problem-solving skills and ability to think logically
- Familiar with software development methodologies and testing best practices
- Detail-oriented with good written and verbal communication skills
- Strong knowledge and understanding of Object Oriented Programming, Web Services, and System Architectures
- Excellent communication and interpersonal skills
- Development planning and team organizational skill would be a plus.
Responsibilities:
- Dealing directly with customers either by telephone, or through electronic media
- Responsive in answering questions and solving problems related to the activity of buying and sellers in Multiply Marketplace.
- To verify customer
- Keep records of interactions and transactions customers
- Record the details of inquiries, comments and complaints, as well as details of the action taken
- manage the administration if necessary
- Maintain optimum customer satisfaction by ensuring that products and services are supplied according to customer needs, as well as performing satisfactorily.
- Understand and adhere to all rules, procedures, products, programs and services Multiply
- In collaboration with employees between departments
- Minimal D3 or equivalent
- Have knowledge of the principles and practices of customer service and administrative procedures
- Having the ability to operate a computer
- Competent to interact, communicate, negotiate and set the time
- Flexible, not easily discouraged putuh, action-oriented and capable of interacting
- Willing to work full time
Education: Degree / Diploma, 2 years experience preferred, fresh grads welcome
Responsibilities:
- Planning, designing and developing mobile apps, including its backend systems, services, and related APIs
- Work closely with the development team to enable user interactions
- Maintaining current application
- Familiar (Proven skills preferred) with development in at least one of these mobile platforms: Blackberry, Android, iOS, or Windows Phone
- Experience with mobile web technologies like HTML5, jQuery Mobile and RESTful services
- Excellent problem-solving skills and ability to think logically
- Familiar with software development methodologies and testing best practices
- Detail-oriented with good written and verbal communication skills
- Strong knowledge and understanding of Object Oriented Programming, Web Services, and System Architectures
- Excellent communication and interpersonal skills
- Experience with a variety of web programming languages and technologies is a plus
Education: Degree, 2 years experience preferred
Responsibilities:
- Responsible for system installation, configuration, integration, maintenance, performance management, security management, failure analysis and recovery, and user support
- Responsible for support and troubleshooting system issues
- Responsible for helping to create IT policies and procedures according to industry best practices
- Familiar with UNIX/LINUX system is a must
- Strong experience/background in networking
- Proven track record of maintaining server uptime and availability of DNS, HTTP, SMTP, and other net infrastructure/services
- Experience administrating Amazon Web Services (EC2, S3, etc) or similar cloud services
- Experience maintaining multiple environments and configurations using Puppet, Chef, CFEngine or similar
- Strong exposure to software development methodologies, programming languages, and environments is a plus
- Demonstrates proficiency in creating and communicating new ideas/concepts
Education: Degree / Diploma, 2 years experience preferred, fresh grads welcome
Responsibilities:
- Help to define, create, and flush out and document software requirements
- Create test plans and automated testing suites derived from requirements
- Perform usability, functional and regression testing
- Document test results in an issues tracking system and proactively communicate issues with developers and other project team members
- Work closely with the development team to help determine the root cause of discovered defects
- Experience with using and/or developing test tool for web-based applications (Strong experience with automation test tools PHPUnit, Selenium etc. preferred)
- Must be a critical thinker with excellent verbal and written skills
- Strong partnership and relationship building skills
- Knowledge of relational databases and exceptional web programming skills would be an advantage
- Exceptional organizational skills and attention to detail