PT First Media Tbk is the largest provider of high speed broadband internet, cable pay TV, and high-speed data communication services. We invite dynamic and experienced professional people to join us for the position:
Technical Retention Service (TRS)
Jakarta Raya
Responsibilities:
- Melakukan Retention dengan cara visit atas customer yang akan churn/ disconnect
- Melakukan analisa problem dan memberikan solusi kepada customer
- Memastikan service level customer tetap baik pasca dilakukan visit
- Melaporkan status hasil pekerjaan secara reguler kepada team terkait
- Bertanggung jawab atas penggunaan setiap material berupa : kabel, STB Modem dl
- Min SMK/STM, diutamakan jurusan telekomunikasi / listrik / elektronika / teknik komputer
- 1 tahun pengalaman sebagai teknisi TV Kabel / Pay TV / Telco / Internet Service Provider / computer installation
- Min Sekolah Menengah Kejuruan (SMK/STM), diutamakan jurusan telekomunikasi / listrik / elektronika / teknik komputer
- 1 tahun pengalaman sebagai teknisi TV Kabel / Pay TV / Telco / Internet Service Provider / computer installation.
- Memiliki jiwa melayani customer service yang tinggi serta orientasi kepada target
- Bersedia bekerja shift / hali libur dan diluar jam kerja
- Bersedia ditempatkan di seluruh arae kerja wilayah Jabotabek
- Memiliki Sim C dan diutamakan yang dapat mengemudikan kendaraan roda 4
Jakarta Raya - Tangerang
Responsibilities:
- Project Administration
- Project Estimator
- Update Occupancy
- Female, 26 years old
- Bachelor Degree S1 in Architecture
- Having 1 Years experience in project
- Proficient in operating Ms-Office (Word, Power Point & Excell)
- Proficient in operating AutoCad 2Dimension & 3Dimension
- Proficient in 3D Max rendering & animation
Jakarta Raya - Karawaci
Responsibilities:
- Billing of customers who conduct more than 90 days delinquent
- Visits directly to the customer in terms of billing
- Customers escalate problems to the authorities
- Male 23 – 25 years old
- Candidate must possess at least a Diploma in any field.
- Preferably having minimum 1 years in same position
- Having a motor vehicle and driver's license C
- Excellent in communication and interpersonal skill
- Familiar with JABODETABEK Area
Email to: recruitment@firstmedia.com
HRD - Recruitment
PT. FIRST MEDIA Tbk
Lippo Cyberpark Boulevard Gajah Mada #2170
Lippo Karawaci Tangerang - 15811 | Closing Date:7-3-12