PT Asuransi Jiwa Manulife Indonesia, Our disciplined approach and fact-based decision-making has delivered a consistent, long-term record of growth and success as a “Winning Company”. Our people contribute to this and share in it, realizing that, as we grow they can too.
Supported by professional training and experienced leadership there are opportunities to grow and develop your career across a broad range of disciplines and operations.
However career progression is not our only measure of success. We believe in a workplace that nurtures the development of people, both professionally and personally. By sharing and instilling in our people the values and ethics that define us, we enable our people to learn from each other and grow together.
Lowongan Kerja Asuransi Jiwa Manulife:
Partnership Business Insurance Specialist (Surabaya)
Description:
- Perform the sales and provide appropriate financial solutions / services to customers to ensure the achievement of target as per minimum standard agreed with the designated bank partner
- Cooperate with bank staffs in applying current and new business to ensure the target achievement
- Maintain and develop the sales/selling skills, product and technical skills to ensure the work performance are maintained and developed in order to achieve targets
- Regular monitor the performance, by way of daily support calls, daily activity reporting, weekly visits to the designated bank's branch where the insurance specialist is assigned to ensure
- the target achievement
- Conduct quarterly performance appraisals with superior to ensure the target achievement and obstacles are discussed and solved
- Maintain excellent relationship with bank partners, especially with Branch Manager and Bank Staffs to ensure that relationship are maintained and the targets are achieved
- Conduct all activities in compliance PT Asuransi Jiwa Manulife Indonesia's Business policies as well as to the applicable laws and regulations to ensure that all activities are based on determined laws and regulations
- Bachelor degree or equivalent business qualification
- Minimum 2 years experience as Life Insurance Sales Officer
- Comfortable dealing with people in a professional environment
- Self-reliant and have strong influencing skills
- Preferably able to speak Mandarin (for Surabaya) and Hokkian (for Medan)
- Currently resides in the assigned cities
Description :
- Liase with SIO and/or regional offices to quality strategic projects/intiatives to be undertaken in Partnership Business
- Manage cross functional projects by setting strategy and goals based on through understanding of project management techniques and company priorities
- Advise all stakeholders on results, analysis, and key lessons for all completed project / strategic initiatives
- Drive project development and support team through effective facilitation and clear direction resulting in timely and effective business solution for all stakeholders
- Bachelor Degree or Master Degree from any major
- More than 7 years experiences of Project / Technology Management
- Broad Knowledge, experience and demonstranted ability to lead multiple cross-functional business projects and strategic initiatives within the financial services industry
- Excellent skills in project management (certification in project management required)
Description :
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services
- Communicate directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle inquiries and complaints
- Bachelor Degree from any major with minimum 1 year of experience in Call Center or Customer Service
- Fresh graduates are welcome to apply
- Good interpersonal skill with strong influence & persuasiveness
- Strong customer services orientation
- Excellent communication skill & teamwork